Refund policy

Return & Refund Policy
1. Return and Exchange Requirements
Customers may initiate a return or refund within 30 days of receiving the package, provided the conditions are met.
Customized jerseys are made-to-order; returns or exchanges are not accepted for incorrect size selection, personal preference, or changes in player numbers/transfers.
Returns or exchanges are accepted only in cases of manufacturing defects, printing errors on our part, or shipment of the wrong item.
For standard jerseys, returns or exchanges require the following conditions:
① The jersey has not been worn or washed, and is free of stains or damage.
② Tags and original packaging remain intact.
③ No unauthorized alterations or additional printing.
Requests will be rejected if there are signs of wear or washing, or if tags are missing.
2. Return and Exchange Process
① Customer emails customer service with the order number and actual photos of the item;
② Customer service responds within 24–48 hours with return instructions;
③ Customer ships the item back using a trackable shipping method.
3. Return Shipping Costs
If we shipped the wrong item, made a printing error, or if there is a manufacturing defect, we will cover the return shipping costs and provide a prepaid shipping label;
If the return is due to incorrect size selection or a change of mind, the customer is responsible for all return shipping costs, and the original shipping fee is non-refundable.